New Resident Resources
Welcome to the Neighborhood!
We’re so glad you’ve chosen to make your home here. As you settle in, we want to make your transition as smooth and welcoming as possible. This page includes key information to help you get started and connect with local services.
City Utilities
Water, sewer, and garbage services must be set up in person at City Hall. Our staff is happy to assist you with the process and answer any questions.
Electricity, Internet, & Home Phone
While electric service, home phone, and internet cannot be set up through our website, we’ve provided contact details and links to local providers to help you get connected quickly and easily. For phone services, we’ve also listed local phone providers to assist you in setting up your landline or mobile service.
Natural Gas & Propane
Please note that natural gas is not available in our area. However, we’ve provided information on local propane providers to help you set up service for heating and cooking needs.
Explore the Community
We encourage you to visit the Roberts City Library, a great resource offering free internet access, story time for kids, and audiobooks through Libby. It’s a fantastic space for all ages to enjoy educational and fun programs.
If you have pets or are thinking of adopting, be sure to check out our Animals section for information on licensing and ordinances.
Local Services & Resources
Here you’ll find links to important local services:
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Schools: Information about local schools and educational programs.
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Post Office: Details on our local post office, including hours and services.
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Local Businesses: To support our local economy, explore our Local Businesses section, where you'll find a list of trusted businesses, from restaurants to service providers.
Take a moment to explore the links and resources below, and feel free to reach out if you have questions. Welcome to your new community—we’re happy you’re here!
ELECTRIC
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Propane
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Home Phone
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INternet
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Disclaimer:
The City does not endorse or recommend any specific utility, internet, phone, or propane service provider. The information and links provided on this page are for convenience only and are intended to help new residents get started. These lists may not include all available service providers in the area. Residents are encouraged to research and choose the providers that best meet their needs.
Frequently Asked Questions
What internet providers are available?
While you can't set up internet through our website, we list local internet service providers with contact details and links for easy access.
How do I set up electricity service?
Electric service is not managed by the city. We provide links and contact info for local electric providers so you can contact them directly to set up service.
Where is the local post office and what are the hours?
We’ve included a link to the Post Office section where you can find location details, hours, and available services.
Who can set up city utilities?
Only the property owner may set up city utilities (water, sewer, and garbage). If you are a renter, your landlord must handle this process.
What do I need to bring to setup my city utilities?
You must bring a valid state-issued ID that reflects your current information.
Can I set up my city utilities online or by phone?
No. Utility service setup must be completed in person at City Hall.
How do I set up city utilities (water, sewer, garbage)?
To set up city utilities, you must visit City Hall in person, be the property owner, and bring a valid state-issued ID. Utility accounts cannot be opened by renters.
What resources are available for pet owners?
Check out the Animals section of our site for information on:
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Pet licensing
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Local animal ordinances
Where can I find local businesses and services?
Visit our Local Businesses section for a list of restaurants, shops, and service providers in the area. It's a great way to support the local economy and discover what’s nearby.
Is there a library in town?
Yes! The Roberts City Library is a great community resource offering:
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Free internet access
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Story time for children
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Audiobooks through the Libby app We encourage you to stop by and explore everything it has to offer.
Where can I find information about local schools?
Visit the Schools section of our website for information on local public and private education options.
Can I get home phone service locally?
Yes. We've included a link to the local phone provider to help you set up landline phone service.
Can I contact City Hall by phone or email?
Yes! You can reach us at:
Phone: 208-228-3220
Email: [email protected]
What if I have a utility emergency after hours?
For urgent utility issues (such as water main breaks or sewer backups) outside regular business hours, please call our 24-hour emergency utility number: 208-656-5192
Is there a way to report an issue online?
Yes! Visit our homepage and click the "Report a Problem" button to notify us of non-emergency issues such as potholes, streetlight outages, or public facility concerns.
What are City Hall’s hours of operation?
City Hall is open:
Monday through Thursday
9 am – 4 pm
Closed on weekends and official holidays.
Where is City Hall located?
City Hall is located at:
647 N 2872 E
Roberts, Idaho 83444